Support

hello@womenwhobuild.app

We answer within one business day, and usually a lot sooner. If you are already a member you can also just reply to any email we have sent you, or message us in the app, whichever is easier.

If you see a payment from us and want to check what it was, this is almost certainly it.

• Charges from us appear on your statement as WOMENWHOBUILD.
• The only thing we charge for is a place in the program, paid once. It is $500, or less if you joined as a founding member. There is no subscription and nothing recurring, so a second charge should not exist.
• If something looks wrong, email us before you dispute it. We will look it up and fix it the same day, and a refund reaches you faster than a dispute does.

If you have paid and it is not right for you, tell us within seven days, or within seven days of your first session if that is later, and we will refund you in full. You do not have to give a reason, and we will not make it awkward. Email us and the money goes back to the card you paid with.

The full detail is in our terms of service.

• Waiting on your invite? A real person sends those by hand after your payment clears, so it is not instant. Check your spam folder, then email us.
• Cannot sign in? Use the forgot password link on the sign in page. If that does not arrive, email us and we will sort it directly.
• Something broken? Tell us what you were doing when it happened and we will chase it down.

To get a copy of what we hold about you, correct something, or delete your account, email us and we will handle it. What we collect and why is set out in our privacy policy.